Privacy Policy and Terms of use
XceedSports and its affiliated products — including XC Playbook, XC Web Builder, XC Game Master, XC Stats, XC Live, and others (collectively referred to as “the Service”) — value and protect user privacy. By accessing or using our Service, you acknowledge that you have read, understood, and agreed to the Terms of Service and Privacy Policy. Continued use of the Service signifies your acceptance of all provisions and any future amendments.
1. Personal Data We Collect
We collect personal data when you register for, access, or use our Service, or otherwise interact with us. The categories of personal data we may collect include, but are not limited to, the following:
(a) Data You Provide
“Personal data” refers to any information that identifies an individual, excluding data that has been anonymized (“Anonymous Data”). The types of information you may provide include:
- Identity Data - e.g., first name, last name, gender.
- Contact Data - e.g., email address.
- Demographic Data - e.g., date of birth, country or region. Data from Other Sources - Information shared by SSO
- Profile Data - e.g., username, password, survey responses, promotional participation, feedback, referrals, or any other activity performed on our Service.
(b) Data Collected automatically
When you use our Service, we may automatically collect certain information through server logs and similar technologies. This may include:
- Technical Data - Device-specific information such as hardware model, operating system version, unique device identifiers, mobile network information, IP address, browser type, language, system events, and timestamps.
- Location Data - Information derived from your IP address, Wi-Fi access points, or other location identifiers.
- Usage Data - Information about how you use the Service, including preferences, features used, and behavioral patterns.
(c) Data from Other Sources
If you sign in or connect through third-party services (e.g., Google, Facebook, Apple) using Single Sign-On (SSO), you authorize those platforms to share information with us — such as your registration details, friend lists, or other personal data permitted by your privacy settings.
(d) Aggregated Data
We may collect, use, and share aggregated or statistical data for analytical purposes. Aggregated data is not considered personal data unless it can directly or indirectly identify you. We do not collect any special categories of personal data, such as race, religion, political opinions, sexual orientation, health, or biometric data.
2. How We Use Personal Data
We rely on various legal bases to process personal data, including fulfilling our contractual obligations, complying with laws, and pursuing legitimate business interests.
(a) Data You Provide
“Personal data” refers to any information that identifies an individual, excluding data that has been anonymized (“Anonymous Data”). The types of information you may provide include:
Legitimate Business Interests
Where permitted by law, we process your data to serve legitimate purposes, balanced against your rights and interests. These purposes include:
- Preventing and mitigating fraud, financial loss, or other harm.
- Providing and updating our Service.
- Responding to inquiries and providing customer support.
- Improving, analyzing, and promoting our Service, tools, and systems.
- Developing new features and ensuring reliability and performance.
- Conducting aggregated analytics and generating business insights.
- Sharing data with third-party service providers to support operations.
- Managing user communications, feedback, and surveys.
Marketing
We may use your personal data to send promotional materials, advertisements, and updates, or to personalize your marketing experience across digital platforms. You may opt out of marketing communications at any time via the “unsubscribe” link in emails or through your account settings.
3. Mobile Devices
With your consent, we may send push notifications or access your location data and contact information to provide better services. If you upload photos from your device, they may contain geolocation data. You can adjust your device settings to control notifications or information sharing preferences.
4. Disclosure of Personal Data
We respect your privacy and do not sell, rent, or trade your personal data. However, we may disclose information under the following circumstances:
- Verification Providers - To detect or prevent fraud and comply with legal obligations.
- Operational Service Providers - To enable essential services such as data storage, customer support, billing, IT, and security.
- Analytics & Marketing Partners - To help us understand usage patterns and improve or promote our services.
- Law Enforcement & Regulators - To comply with applicable laws, enforce our terms, or protect our users and property.
- Business Partners - To fulfill transactions or collaborations requiring data sharing with partner organizations. Data from Other Sources - Information shared by SSO
- Professional Advisors - For audits, compliance, or legal consultations.
- Corporate Transactions - In cases of mergers, acquisitions, or business restructuring.
- With Your Consent - As explicitly authorized by you.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Access to personal data is restricted to employees, contractors, or agents with a legitimate business need and confidentiality obligations.
However, no method of transmission or storage is 100% secure. In case of any security concern or suspected breach, please contact us immediately.
If you share information throughsocial media integrations (e.g., Facebook), you may control or revoke permissions via those platforms' settings.
6. Data Retention Policy
We retain personal data as long as necessary to provide our Service and comply with legal, regulatory, or contractual obligations. After the retention period, data will be securely deleted or anonymized.
7. Managing Your Personal Data
If you wish to access, update, delete, restrict, download, or object to the use of your personal data, please contact us at 📧
service@meetagile.comYou may also withdraw your consent at any time through your account settings or by contacting us directly. After withdrawal, we will stop collecting new data but may retain prior records as required by law.
8. Your Rights Your Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access - Request a copy of your personal data.
- Correction - Rectify inaccurate or incomplete data.
- Deletion - Request erasure where permitted by law.
- Restriction - Limit how we process your data in specific cases.
- Portability - Request transfer of your data to another organization.
- Withdrawal of Consent - Revoke any consent previously given.
- Objection - Object to processing under certain legal bases.
Process For Exercising Rights
- No Fee Required: You will not be charged unless the request is excessive or repetitive.
- Identity Verification: We may require proof of identity to ensure data security.
- Response Time: We aim to respond within 30 days. Complex or multiple requests may take longer, and you will be notified accordingly.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be reflected in the “Last Updated” date at the top of this document. For material changes, we will notify you via email or through our website.
If applicable laws require consent before changes take effect, we will obtain such consent before applying the updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: 📧
service@meetagile.comBefore responding, we may need to verify your identity for security purposes, such as confirming your registered email address or requesting a valid government-issued ID.